Questions About Shipping?
Q: How much will shipping cost?
A: Shipping is calculated based on location and speed. It will be calculated in your shopping cart once you enter your address and shipping speed.
Q: Do you ship paperbacks internationally?
A: Yes! Our Horoscope Guides can be sent to every country worldwide.
Q: I need my book by a certain date—can you guarantee delivery?
A: We offer expedited and overnight shipping for all books. Expedited orders must be received by 3:00 PM EST/12:00 PM PST to guarantee overnight shipping. Unfortunately, we aren’t able to guarantee a delivery date with the standard shipping option.
Please note that our offices are closed on Thanksgiving, Christmas Day and New Year’s Day. Expedited purchases made on Black Friday and Cyber Monday will be fulfilled within 24-72 hours of checkout.
Q: I never received the paperback copy of my book by mail.
A: FOR DOMESTIC ORDERS:
You will receive an email from either firstname.lastname@example.org or email@example.com when your order is shipped, which contains your tracking number for shipment. Please contact the shipping company/carrier to see where your package is in transit. If you never received a shipping confirmation, contact us at firstname.lastname@example.org for inquiry.
If your package has been lost due to the shipping company please email us at email@example.com and include your order number so we can quickly look up your purchase.
FOR INTERNATIONAL ORDERS:
Please contact firstname.lastname@example.org for assistance. If you have your order number handy, please provide it in the email.
Damaged or Incorrect Orders:
Q: I received the wrong book.
A: If you receive the wrong book, please contact email@example.com. If the error was on our behalf, we will replace your merchandise free of charge and deliver it via the same shipping method and speed of your original order.
Q: My book arrived damaged.
A: If your book arrives damaged or defective due to Astrostyle’s packing and shipping, please contact firstname.lastname@example.org and we’ll reissue the item free of charge, via the the shipping method and speed of your original order.
We offer free ground/standard USPS shipping for our books in the United States.
NOTE: While we aim to ship orders as quickly as possible, please allow a processing times of 3-5 days after your order is placed for our team to process and begin shipment of your items.